On Demand IT Support

Flexible, responsive IT support—when and how you need it.

SJA Solutions’ Hourly Help service is designed for businesses that need expert IT support without a long-term commitment. Whether it’s a one-time fix, emergency troubleshooting, or supplemental help for your internal team, we’re here to assist—on your terms.

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What’s Included

Real Human Support.

No bots. No call centers. Just experienced technicians ready to help—remotely or on-site.

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Transparent Pricing

  • -$175/hour during business hours (8 AM–5 PM, Mon–Fri)
  • -Time and a half for after-hours support
  • -Billed in 15-minute increments
  • -Travel time billed at the same hourly rate

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Common Use Cases

  • -Virus/malware removal
  • -Remote access setup
  • -Backup failures
  • -Software troubleshooting
  • -Hardware diagnostics
  • -New user setups

Why Choose SJA for On Demand IT Support?

Fast Response

Get help when you need it—without waiting for a contract to kick in.

Transparent Pricing

No hidden fees. Just clear, hourly billing.

Trusted Technicians

The same team that supports our managed clients is available to you.

Need Help Now?

Let’s get your issue resolved—fast.